Meet Our Doctors & Staff

Our Doctors:

Pema Choepel Mallu DVM, CVA, MAc, LAc

Pema Choepel Mallu DVM, CVA, MAc, LAc

I knew I wanted to be a veterinarian when I was 5 years old. At age 14, in 1966, I started work in the first of many veterinary clinics. Now, caring for you and your pets as family is my passion and I dedicate my whole life to this purpose. I graduated from The Ohio State University with my DVM degree in 1977.

After ten years of clinical practice, I became discouraged with the state of our pets’ health and knew that there must be something else. In 1988, I discovered veterinary acupuncture and received certification by the International Veterinary Acupuncture Society. This opened the door to the world of holistic medicine. In 1992, I became certified by the National Association of Natural Health Professionals. I then went on to complete a year’s training in veterinary homeopathy with the world-renowned Dr. Richard Pitcairn.

In 1993, I sold my veterinary practice in Maryland and moved to Sedona, AZ, a very spiritual place, seeking a spiritual journey. While there, I became Buddhist and took ordination as a Tibetan Buddhist nun in 2002. I believe in the equality of all life and dedicate myself to the relief of suffering.

Since I believe in the motto “Healer Heal Thyself,” I completed a self-healing journey and learned Energy Healing at the Barbra Brennan Energy Healing School and the School for Enlightenment and Healing in 1994.

After spending time volunteering during the Katrina Relief efforts, I volunteered for Tara’s Babies Animal Sanctuary. This was a life altering experience – seeing so much suffering and helping the animals and the people so affected by that storm. I have also volunteered for Garuda Aviary Parrot Sanctuary in Poolesville, MD.

Upon my return to Maryland in 2006, I worked in Bethesda at Veterinary Holistic Care. Then in 2013, Dr. Kitty Raichura and I established Holistic Veterinary Healing.

As I practiced holistic medicine with my animal patients, more and more of my clients asked me if I could treat them too. I decided to deepen my studies and spent three years in postdoctoral training at Tai Sophia where I earned my Master’s degree in Human Acupuncture in 2010. I saw both human and animal patients until my partner, Dr. Kitty Raichura, died in 2016. Since then, I have dedicated my skills solely to animal patients.

I am certified in Medical Ozone Therapy for Animals and am also a Certified Fear Free Practitioner.

I live in Germantown with my two dogs Bodhi, a Poochon and Jack, a Yorkiepoo. My previous dog, Janelle, a chow husky cross who came to work with me every day and acted as the clinic nurse calming the patients died in 2020. In my spare time I like to stay in touch with my family and friends, watch movies, and play with my dogs at my friend’s farm. My favorite pass time is sitting in my recliner relaxing, meditating, praying and watching my dogs play or sleep.

Ying Ngo, DVM, CVA

Ying Ngo, DVM, CVA

I’ve always had a passion for the medical field and grew up with a Traditional Chinese Medicine background. At a young age, my dad taught me a technique called Gua Sha and basic acupressure massage so that I could help provide relief for his back pains. I was always fascinated by different modalities and knew that I wanted to incorporate acupuncture/Chinese medicine into my future career.

Although I have always loved animals, I thought the only way to practice medicine was by going to medical school. Prior to my “discovery” of the veterinary field, I worked at acupuncture clinics, shadowed at (human) hospitals, and was a Red Cross volunteer at Walter Reed National Military Medical Center. Additionally, I had been involved in research at facilities including UMD and FDA.

I was first introduced to Traditional Chinese Veterinary Medicine (TCVM) in 2015 by a veterinarian who was also certified in veterinary acupuncture (Dr. Allison Marshall). I instantly fell in love with the field and immediately decided to pursue veterinary medicine.

I spent 2 years shadowing veterinary acupuncturists and a laboratory animal medicine clinician. In 2017, I graduated with a Bachelor’s in Biomedical Engineering at VCU and went to vet school at the Virginia-Maryland College of Veterinary Medicine (VMCVM). Since then, I have developed a strong interest in integrative medicine, pathology, surgery, and exotics. I have also worked in the Clinical Pathology lab at the Veterinary Teaching Hospital during my first 3 years of vet school and was also involved in research at VMCVM.

In 2020, I started my acupuncture (CVA) training with Chi University and in May 2021, I completed my DVM degree at VMCVM. Throughout this journey so far, I realized my dream is to provide the best care possible for our animal patients through integrative medicine (combining holistic and conventional medicine). I strongly believe that there is a proper time and place for every medical therapy, technique, and modality out there. My life goal is to figure out how and when to properly use these powerful tools.

During my free time, I love spending time with family, playing golf, spoiling my rat (Dango), and trying new trendy foods/drinks/desserts. My all-time hobby is lion dance and I love performing with my troupe (Choy Wun). Who knows, you might be able to catch me performing at grand openings or at the mall during Lunar New Year!

Our Staff:


Cecelia Bonfils – Hospital Manager

Cecelia Bonfils has been with HVH since May of 2015, and she really enjoys being able to bring her dog Lily to work with her.

Cecelia was born in Washington, DC and moved to Montgomery County as a child. She even graduated from Seneca Valley High School. After college she lived in Virginia and Georgia and returned to Maryland in 2005. She has worked as a mediator, a church administrator, a paralegal, and an office manager.

In her spare time, Cecelia likes to read science fiction and walk in the woods.

Robin Byrd – Lead Veterinary Technician

Robin Byrd – Lead Veterinary Technician

Robin Byrd joined the HVH team in late 2018. She has been working in the animal care field for 27+ years. Her love of animals led her in many directions, from working as a graphic artist to becoming a Veterinary Technician. Robin has experience in K9 behavior and training, equine management, and grooming.These fields led to her following her dream of working in the field of veterinary medicine (includes working with exotics). She became particularly interested in the field of Holistic/Integrated medicine when one of her dogs developed a food allergy and she was unhappy and frustrated with the way conventional veterinarians were treating it.She started doing research and discovered information on over-vaccinations, titers, food therapy, and much more.Thereafter, she changed her dog’s diets and her life’s direction.

Now, as a Veterinary Technician, Robin specializes in a combination of energy healing modalities (which has become her own specialty blend over the years which she calls Energetic Body Work), these include Reiki, Shamanic, color/crystal therapies, Tui Na massage, FIT (Functional Indirect Technique, using osteopathic principles), Energetic Body Work, and Animal Communication.Among her many other responsibilities at HVH, Robin can treat your pets using these modalities as needed.

Robin does not currently have any pets of her own, but has many extended furry family members from pet-sitting for friends, neighbors, and her extended network.When she is not working, Robin loves spending time with family and friends and is studying to get her Doctorate in Metaphysical Studies. You can also find her going to the movies, reading, bicycling, taking long walks in the woods, and riding horses.

Julie Rand – Receptionist

Julie Rand – Staff Supervisor

Julie Rand has been with HVH since August 2015. She graduated from the University of Maryland and has always lived in Maryland. She and her husband have two daughters, a grandson, and have owned and managed their own general contracting business since 1993. Currently, Julie has 3 senior dogs, a cat, and a hermit crab that is over 18 years old. She has had a variety of other animals including hamsters, fish, mice, guinea pigs, geckos, and a horse. Prior to working at HVH, Julie fostered both dogs and cats and volunteered for various animal related organizations. She enjoys sharing her knowledge with others about using holistic natural methods to keep their pets healthy.

Julie worked for Nature’s Variety from 2007 until 2010 when she began working for Answers Pet Food. She enjoys spending time with her family, walking her dogs, reading, gardening, and visiting the beach.

Julie Stamatakos - Veterinary Technician

Julie Stamatakos – Veterinary Technician

Julie Stamatakos has worked with Dr. Pema since 2008. Julie’s 30+ years in the medical field include working as a Registered Nurse, a human acupuncturist, and a Reiki practitioner.

Julie earned her Masters of Acupuncture in 2000 from the New England School of Acupuncture. She is a licensed acupuncturist and a NCCAOM certified Diplomate in Acupuncture. A Reiki practitioner since 1997, Julie’s Reiki experience includes training and certification in the Usui System, Animal Reiki Level II, and Holy Fire II Reiki Master level.

Julie’s most recent endeavor is to become a Certified Eden Energy Medicine Practitioner (EEM-CP). Her goal is to bring wellness education and empowered self-care to pets and their human families. She is in Year 2 of Certification Training. Once completed in spring, 2022, she will be eligible to apply for this Certification after demonstrating proficiency in written and hands-on testing.

At HVH Julie combines her love of animals, holistic living, and her health care background. Outside of work she enjoys gardening, cooking, biking and hiking.

Anne Patterson – Assistant/Receptionist

Anne Patterson – Vet Assistant

Anne joined the Holistic Veterinary Healing (HVH) family in 2017. First, to gain a better knowledge of animal handling, she studied dog grooming of Dirty Dawg Grooming. Then, as part of her Veterinary Assistant training at Montgomery College, she interned at HVH in the spring of 2017.

Anne also works part-time as a Civil Rights/Equal Employment Opportunity Consultant with the Federal Government. In her eyes, working to better the lives of animals is a natural part of being an advocate for those who haven’t found their voice, or don’t have the ability to speak for themselves. Anne lives in North Potomac with her partner Paul; she likes to sing and laugh loudly.

Susan Vaughn – Veterinary Assistant and Veterinary Receptionist

Susan Vaughn – Veterinary Assistant and Veterinary Receptionist

Susan first joined the Holistic Veterinary Healing (HVH) family in the winter of 2019 as an intern as part of her Veterinary Assistant training at Montgomery College. She embarked on the training as one of the areas of interest she would pursue when she retires from the Accounts Payable section of the National Institute of Standards and Technology. HVH hired Susan in April 2019 after the completion of her internship.

Susan has had many cat and dog companions over the years, she even had five at one time! Her first dog, an American Eskimo, came to the family in the fall of 1998 shortly after her adoptive daughters arrived. While the dog was originally adopted “for the girls,” Lady soon became Susan’s dear companion. Once Lady died, she thought her dog years were over as she was downsizing. However, she currently has another Eskie named Nene. Susan and her extended family live around the corner from HVH.

Jessica Bouhon – Veterinary Receptionist

Jessica Bouhon – Veterinary Receptionist

Jessica started working at HVH in January 2020. She is a dedicated animal lover who has worked with veterinarians since 2013, and as a groomer since 2018. She graduated from the American Academy of Grooming in Temecula, CA and has been passionately grooming ever since.

In her free time, Jessica loves to travel. She is constantly on the go soaking up all that life has to offer her without hesitation. She moved to Germantown from California in January 2020 with her fifteen-year-old French bulldog named Bella who runs the household.

Elaine Griffin – Veterinary Receptionist

Elaine Griffin – Veterinary Receptionist

Elaine joined the Holistic Veterinary Healing team in June 2021. She is a former dog walker and has always wanted a career caring for animals. She has her own dog, Hermione, an American Cocker Spaniel who loves hikes and cuddles. In her free time, Elaine writes novels and short stories, reads plenty of books, and travels whenever she can.

Luna – Clinic Cat

Luna – Clinic Cat

Luna came to us from a feral colony in early 2014, right after we opened the clinic in December 2013. She is a Domestic Short Hair Calico. She can be found in various locations throughout the clinic but her favorite place is in the lobby perched on her cat tree or lounging on top of the fish tank wrapped around the warm light fixture. She enjoys being scratched under her chin and behind her ears. Luna has quite a few toys and will willingly play with you. When she is not sleeping or playing, she likes to watch the birds and people go by the large windows at the front of the clinic. Above, she is demonstrating receiving a cold laser therapy treatment. Luna is quite dog savvy and knows when to stay out of the way and when to play. She has never wanted to run out the door so do not worry if you see her sitting by the door to greet you.

Loverboy – Clinic Cat

Loverboy came to us as a stray 8-month-old kitten in November 2019. He was never claimed by anyone but, Luna decided she liked him so he now calls HVH his home. If you look closely, you will see that he has a little black heart on the tip of his nose. He is quite playful and enjoys trying to steal the food and treats that are for sale in the lobby. He is easily entertained but can usually be found chilling out in a chair or in the treatment room on his large fluffy dog bed that sits on top of his crate. He has lots of toys around and he enjoys playing, and being petted and loved on. He is a very curious fellow so don’t be alarmed if he comes over to check you out.

Guinea Pig Boris

Guinea Pig Boris

Boris came to Holistic Veterinary Healing as a stray in September 2020. He is a guinea pig also known as a domestic cavy. He spends his days in the reception area eating salad, fruit, hay and pellets as well as squeaking in between meals for more food and napping in his soft felt hut. He enjoys running around in his pen from time to time to play with the clinic cats and Dr. Pema’s dogs. It is a sight to see.